Notes on Specified Commercial Transactions

1.Notes on test delivery service

Company Name Prometric Japan Co., Ltd.
Representative James Hagenbucher
Address Ochanomizu Sola City Academia 5F
4-6 Kanda Surugadai
Chiyoda-ku, Tokyo 1010062
Japan
Phone +81 3 6204 9723  Accounting Department Billing & Collection Section
*This section only accepts inquiries about billing and collection.
Reception hours 9:00 - 18:00 (weekdays only)
E-mail keiri-bu@prometric-jp.com
Price Described on each test reservation page
Other expenses Value-added tax
Payment method Credit Card
Due date for payment The test fee will be charged to the credit card company after booking is completed.
Date that service is offered Date of the scheduled test
Rescheduling Categories that can be changed
A Test date/reservation time
B Test Center
*The deadline for changing a test varies depending on the test being reserved. You will receive a notification once the reservation has been confirmed.
You can re-schedule the test as many times as you like before the deadline, but you cannot change it after a year has passed since the initial reservation.
Canceling You can cancel the test until the cancelation deadline. If you are absent from the test without having canceled in advance, the test fee will not be refunded.

2.Notes on vouchers

Company Name Prometric Japan Co., Ltd.
Representative James Hagenbucher
Address Ochanomizu Sola City Academia 5F
4-6 Kanda Surugadai
Chiyoda-ku, Tokyo 1010062
Japan
Phone +81 3 6204 9723  Accounting department
*This section only accepts inquiries about the payment of vouchers.
Reception hours 9:00 - 18:00 (weekdays only)
E-mail keiri-bu@prometric-jp.com
Price Described in the voucher application form.
Other expenses Value-added tax
Payment method Cash, Credit Card(Only for online purchases)
Due date for payment Specified due date
Date offered A voucher number is issued after purchase is complete.
Cancellation Refunds cannot be provided if an order is canceled.